Handle Application Rejection

What to do if your Verified Phone or Branded Call application is rejected.

If your business profile, phone verification, or branded call application is rejected, you’ll receive an email notification.

1. Check Rejection Status

   Go to your phone detail page. You’ll see Verified Phone Number or Branded Call showing a Rejected status.

2. Review Rejection Reason

   Click to view the detailed reason for the rejection.

3. Check Business Profile

   If your business profile was rejected, click on the business profile details to understand why.

4. Resubmit Application

   After addressing the rejection reasons, resubmit your application through the dashboard.